Position: Credit Manager

Location: Arusha, Tanzania

About the Role

The Credit Manager – Tanzania is a field-based position within the Global Risk and Credit team. The role is responsible for overseeing and managing credit risk and other operational risks within the EasyBuy business. It involves designing, implementing, and maintaining strong credit risk controls and operational processes to improve portfolio health, compliance, and overall business performance.

Key Responsibilities

1. Portfolio Performance Analysis

• Identify high-risk customers and classify their probability of default using data insights and direct field assessments.

• Flag portfolio risks and ensure timely reporting.

• Provide accurate and timely reports on risk indicators and portfolio performance metrics.

• Monitor regional and product-based portfolio trends, recommending corrective actions for negative performance patterns.

2. Audit & Compliance

• Conduct internal audits to identify process gaps within underwriting, collections, onboarding (welcome), repossession, and change-of-details procedures.

• Prepare detailed audit findings with actionable recommendations to mitigate risks.

3. Collections Interventions

• Support proactive collection strategies, including strengthening KYC and underwriting processes to improve client quality.

• Develop, implement, and monitor field-based collection interventions through field teams.

• Review existing policies and recommend revisions to improve portfolio outcomes based on market and field insights.

• Optimize portfolio segmentation by assigning accounts to the right teams and proposing changes where beneficial.

4. Pilot Management

• Oversee field pilots to ensure they are executed effectively and meet agreed performance metrics through regular engagement with relevant stakeholders.

5. Fraud Management

• Ensure swift investigation and closure of reported fraud cases within established service-level timelines.

6. Reporting & Documentation

• Prepare comprehensive reports covering field activities, data insights, process documentation, and operational observations.

• Conduct industry research, interpret market and customer data, and propose strategies to support revenue growth and strengthen Sun King’s competitive position.

7. Additional Duties

• Carry out any additional responsibilities assigned by the Credit Lead or Risk Leadership Team based on the needs of the function.

Candidate Profile

Academic Qualifications & Experience

• Bachelor’s degree in Finance, Risk Management, or a related business field.

• At least 5 years of relevant experience in audit, risk, credit, or analytics, with a minimum of 5 years in a supervisory role.

• Professional certification in Credit Management, Data Analytics, Statistics, or Computer Science is an added advantage.

• Strong experience in data collection and field surveys.

• Excellent analytical, planning, and organizational skills, with keen attention to detail.

Personal Attributes

• Self-driven, adaptable, and capable of multitasking in a fast-paced environment.

• Strong problem-solving abilities and the capacity to lead process-improvement initiatives.

• Effective leadership skills with the ability to motivate and guide teams.

• Excellent communication and presentation skills, both written and verbal.

• Strong stakeholder-management and teamwork skills.

• Ability to work independently with minimal supervision.

• Willingness to spend up to 70% of working time in the field.

• High integrity and strict adherence to data-protection requirements.

What Sun King Offers

• A platform for professional growth within a fast-growing, high-impact industry.

• A collaborative culture driven by motivated and passionate individuals.

• A truly global working environment with diverse teams from various backgrounds.

• Access to leadership and managerial development programs through the Sun King Center for Leadership.

• A strong commitment to diversity, inclusion, and equal opportunity.

• A work environment where employees are valued based on skill, effort, and performance, with no discrimination on any basis.

About Sun King

Sun King is the world’s leading off-grid solar energy company, integrating innovative product design, fintech, and expansive field operations to provide clean, affordable energy to the 1.8 billion people without reliable grid access. The company has connected over 20 million households across Africa and Asia, with more than 200,000 new homes added each month.

Through a pay-as-you-go model, Sun King enables low-income households to access solar energy with small, manageable daily payments via mobile money or cash. Customers save significantly by replacing kerosene and diesel with clean solar alternatives, eventually owning the system after completing payments.

The company processes over 650,000 digital payments daily and operates with over 28,000 field agents. Its diverse product range spans home-lighting systems, solar inverters, clean cooking solutions, electric mobility, and entertainment products.

Sun King employs more than 2,800 staff across 12 countries and maintains a strong commitment to gender diversity, with women making up 44% of the workforce.

How to Apply