Credit Manager – Tanzania
Location: Arusha
About the Role
The Credit Manager – Tanzania is a field-based role within the Global Risk and Credit team. The role holder will oversee and manage credit and other risks within the Easybuy business. The position involves designing, implementing, and maintaining robust credit risk controls and operational processes to enhance portfolio health and ensure compliance.
Key Responsibilities
Portfolio Analysis
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Systematically identify high-risk customers and classify their default probability using data insights and direct engagement.
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Identify portfolio reflags and ensure timely reporting.
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Ensure accurate and timely reporting of risk indicators and portfolio performance metrics.
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Monitor regional trends and product performance to implement corrective measures for negative trends.
Audit & Compliance
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Conduct internal audits to identify process gaps and ensure adherence to existing policies (e.g., Underwriting, Collections, Welcome, Repossession, Change of Details).
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Provide detailed findings with actionable risk mitigation recommendations.
Collections Interventions
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Engage in proactive collection strategies, including KYC and underwriting approaches to improve client onboarding quality.
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Define, implement, and monitor field-based collection strategies to optimize collections.
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Review policies and recommend adjustments based on market trends and field insights.
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Optimize portfolio segmentation, assigning accounts to users appropriately and proposing segmentation updates when necessary.
Pilot Management
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Ensure field pilots are well-managed and tracked to meet success metrics by collaborating with relevant stakeholders.
Fraud Management
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Investigate reported fraud cases promptly and ensure closure within the SLA.
Reporting & Documentation
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Prepare comprehensive field reports, including data collation, process documentation, and operational insights.
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Perform industry research, interpret data insights, and propose strategies to strengthen market position and revenue optimization in sales and collections.
Other Responsibilities
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Perform additional tasks as assigned by the credit lead or risk leadership team in line with the role scope.
Candidate Profile
Academic & Professional Qualifications
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Bachelor’s Degree in Finance, Risk Management, or a related field.
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Minimum of 5 years’ experience in Audit, Risk, Credit, or Analytics, including at least 5 years in a supervisory role.
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Additional certifications in Credit Management, Business Analytics, Statistics, or Computer Science are an advantage.
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Strong knowledge of data collection and field surveys.
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Excellent planning, organizational, and analytical skills with strong attention to detail.
Personal Attributes
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Self-driven, flexible, and able to adapt quickly to change in a fast-paced environment.
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Strong problem-solving ability with a track record of leading projects or process improvements.
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Leadership skills to motivate and guide a team effectively.
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Excellent communication and presentation skills.
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Strong stakeholder engagement and teamwork skills.
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Ability to self-manage and work with minimal oversight.
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Willingness to spend up to 70% of the time in the field.
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High integrity and commitment to data protection.
What Sun King Offers
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Opportunities for professional growth in a rapidly expanding, high-impact sector.
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Collaborative and inclusive culture, with a focus on diversity and belonging.
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Global exposure and interaction with teams from diverse geographies.
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Tailored leadership and managerial development through the Sun King Center for Leadership.
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Commitment to diversity, inclusion, and equal opportunities in recruitment, promotion, and training.
About Sun King
Sun King is the world’s leading off-grid solar energy company, providing affordable solar solutions to over 20 million homes across Africa and Asia. By combining innovative product design, fintech solutions, and robust field operations, Sun King enables low-income households and businesses to access clean, reliable energy.
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Customers pay via small, manageable installments, typically as low as $0.11/day.
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Sun King’s solar products have cumulatively saved customers over $4 billion.
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The company operates with 28,000 field agents and processes over 650,000 payments daily.
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Sun King is expanding its offerings to include clean cooking, electric mobility, entertainment, and more.
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The company employs 2,800 staff across 12 countries, with women representing 44% of the workforce.
How to Apply
