Employer: Exim Bank Tanzania
Location: Karatu, Arusha
Department: Retail Banking – Sales
Reports to: Branch Manager
Role Overview.
Exim Bank Tanzania is seeking an experienced and customer-focused Relationship Manager – Retail Banking to drive business growth and strengthen client relationships. The role involves managing a portfolio of retail customers, growing deposits and lending products, acquiring new business, and delivering excellent banking solutions.
What you will do.
-
Manage and grow a designated customer portfolio while maintaining strong business relationships
-
Acquire new clients and increase business for CASA, Fixed Deposits, and asset-based products
-
Achieve sales and revenue targets across retail banking products
-
Provide professional financial advisory services and regular account reviews to clients
-
Identify customer needs and cross-sell bank products effectively
-
Maximise fee income from the managed portfolio
-
Develop and manage sales plans, market follow-ups, and performance records
-
Work closely with the Branch Manager to execute business strategies and explore market opportunities
-
Support new customer acquisition through client referrals
-
Maintain high product knowledge of the bank’s offerings to meet client needs
-
Prepare and submit periodic business performance reports
What you will do.
-
Bachelor’s degree in Business Administration, Marketing, Banking, Economics, Finance, or related field
-
Minimum of 5 years’ experience in relationship management, sales, or retail banking
-
Proven ability to grow and manage a retail client portfolio
-
Familiarity with banking products such as liabilities, lending products, cash management, and credit cards
-
Experience in structured trade finance or project financing will be an advantage
-
Strong financial analysis and client advisory skills
-
Highly driven, self-motivated, and target-oriented
-
Ability to work independently and meet deadlines
-
Excellent communication, negotiation, and interpersonal skills
-
Proficient in computer applications and digital banking platforms
Core Competencies.
-
Strong business development and sales skills
-
Excellent relationship management ability
-
Problem-solving and decision-making skills
-
Good planning, time management, and organisational capability
-
Commitment to customer satisfaction and business growth
How to Apply
CLICK HERE TO APPLY
ALSO READ
