Job Vacancy; Senior Manager Human Resources – Training & Development
Tanzania Commercial Bank (TCB)
Location: Dar es Salaam
Rank: Principal Human Resources Officer II
Department: Human Resources
Reports to: Chief Manager, Talent Management
Salary Scale: COBSS 8 (Officer level II)
Position Available: 1
About Tanzania Commercial Bank
Tanzania Commercial Bank (TCB) is one of the country’s leading financial institutions, committed to delivering affordable, accessible, and convenient banking services. Guided by a vision to become Tanzania’s leading bank, TCB places strong emphasis on creating value for its stakeholders through innovative financial products and customer-focused services.
The Bank recognizes that its success depends on a capable workforce and is therefore committed to developing, training, and empowering its people. To strengthen its Human Resources function, TCB is seeking to recruit a Senior Manager Human Resources – Training & Development to lead the Bank’s training agenda and foster a culture of continuous learning.
Position Objective
The role is responsible for designing, implementing, and managing training and development strategies across the Bank. It focuses on building employee skills, supporting career growth, and aligning people development with TCB’s overall strategic objectives. A key outcome of this role is to ensure the Bank has a strong leadership pipeline and a learning culture that supports long-term growth.
Key Responsibilities
1. Training Strategy & Planning
- Develop and oversee the Bank’s Training & Development strategy in line with corporate goals.
- Conduct Training Needs Assessments (TNA) to identify skills and competency gaps.
- Prepare annual training plans and budgets, ensuring efficiency and measurable impact.
2. Learning & Development Implementation
- Design, coordinate, and monitor both internal and external training programs.
- Develop curricula, e-learning platforms, and leadership development frameworks.
- Drive initiatives such as mentorship, coaching, succession planning, and talent development.
- Ensure comprehensive induction and orientation programs for all new hires.
3. Policy, Compliance & Reporting
- Formulate and review training policies, guidelines, and procedures.
- Ensure compliance with Bank of Tanzania (BoT) training requirements and regulations.
- Prepare and submit training reports to regulators on time.
- Monitor and evaluate the effectiveness of training programs and their business impact.
4. Stakeholder Engagement & Partnerships
- Work with internal stakeholders, including EXCO and Chief Managers, to align training to business needs.
- Manage external partnerships with training providers, consultants, and professional institutions such as ATE, BoT, IoDT, NBAA, and HR associations.
- Represent the Bank at professional events, workshops, and conferences.
5. Team Leadership & Capacity Building
- Lead, mentor, and supervise the Training & Development team to meet set goals.
- Promote innovation and digital learning tools to modernize training delivery.
- Build a high-performance culture within the unit.
Qualifications, Skills & Experience
- Master’s degree in Human Resources, Public Administration, Industrial Relations, HR Planning, HR Management, Sociology, Political Science, Commerce, or Business Administration (majoring in HR) from a recognized institution.
- At least 13 years’ work experience in a related field.
- Professional certifications in Training/Learning & Development, Coaching, or HR (CIPD, SHRM, IHRM, etc.) will be an added advantage.
- Strong interpersonal and relationship management skills.
- Excellent influencing, negotiation, and communication skills.
- Ability to research, evaluate, and implement training options effectively.
Personal Attributes & Competencies
- Demonstrates TCB’s core values: Customer Focus, Trustworthy, Creativity, Teamwork, and Excellence.
- Highly organized, methodical, and able to prioritize work under pressure.
- Mature, discreet, and able to maintain confidentiality.
- Strong sense of judgment, fairness, and professionalism.
- Works accurately and consistently to meet deadlines.
Application Process
This role offers a competitive salary package and benefits.
Interested candidates should apply via the official TCB careers portal:
Applications submitted through other channels will not be considered. Candidates must attach:
- An application letter
- CV/resume
- Academic certificates
- Proof of work experience
Additional credentials will be verified during the interview.
Deadline: October 1, 2025
Late applications will not be considered. Shortlisted candidates will undergo security clearance, competency assessments, and physical capability checks.
Tanzania Commercial Bank is fully committed to environmental, health, and safety management practices
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